FAQ
Q1: Can I choose the color of the diesel generator?
A: Yes, customized colors are available.
Q2: What is the power range of your diesel generator?
A: We can provide 5KVA-4000KVA diesel generators 30-6000KVA gas generators and comprehensive power supply solutions for you
Q3: What is the delivery time?
A: 2-6 weeks normally
Q4: What is your minimum order quantity(MOQ)?
A: 1 unit.
Q5: What are your terms of payment?
A: 30% by TT in advance and 70% balance before shipment.
Q6: What is your warranty period?
A: Our warranty period is 1 year or 1000 hours, whichever comes first. But according to some special items, we can extend the warranty period.
Q7: Do you provide OEM services?
A: Yes.
Q8: What should I do after I receive the generator set?
A: Please read the operation manual carefully after obtaining the generator.
The generator is attached to the user manual, with Operation, Installation, Maintenance, and Repair Guide.
Q9: Could I use my own LOGO on goods?
A: Yes, a customized logo is available.
